Michael O’Leary, CEO of the airline Ryanair, announced that his company will give away a ticket round trip to all those who have booked 12 flights . The offer, which has no equivalent in the world of commercial aviation, is part of a package that seeks to improve travelers perception of the brand, one of the worst rated in Europe.
Other measures presented are a new baggage system, in which it is reduced and simplify the tariffs applied by this concept, easier to use the website and the possibility of autocheck-in with the mobile app.
These developments have been presented at the headquarters of Ryanair, Swords, a town near Dublin airport (Ireland). The measures are part of the plan Always getting better (always better), now in its third year of implementation, which was released so that the image of the company more positive among its clients. According statements recorded by the newspaper El País, O’Leary says, “We started this program two years ago and is working. We try best to passengers because we need more, to continue offering the best rates in the market and grow the profitability of the company. “
Currently, airlines reward the loyalty of its passengers through programs points: every time someone flies, which then accumulates miles can be redeemed for discounts or even other bills. P ero nobody uses direct formula give flights once made a certain number of them. To enjoy the gift and regstrar travel facts need to be pointed in My Ryanair Club, the loyalty program of lowcost.
Billable luggage will be cheaper and simpler
Regarding baggage fees these go from 108 possible combinations of current, only 6, and the prices are reduced, although they have not announced what will be r. One of the main innovations is that from June cost the same bill online suitcase do so from the airport itself (so far the latter option was much more expensive). In addition, differentiation per package (stroller, luggage, musical instrument, golf clubs …) is removed and only takes into account their weight. Within this category, there will be only two possibilities more than 15 kilos and over 20.
Travelers Ryanair will enjoy from June a new class of flight, the call leisure plus , which lies between the normal and the business. With it you can reserve a seat, have priority boarding and billing of one bag up to 20 kg is allowed.
Mobile App
Regarding the application for mobile and web, allow Ryanair since October booking and at the same time get the card downloaded to mobile, without having to wait for 24 hours before the trip. shipment can also order and buy the fast track access to avoid security lines at airports, reserve a parking space or hire a transfer from the airport to the city.
And finally, those who feel more hatred towards the company finally may get even somehow. With the new feature Rate my flight from the official implementation of the company’s smartphones passengers can evaluate various aspects of flight, from the crew, to the punctuality through hygiene aircraft. All this information will be taken into account by the quality department of the company
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