Image copyright Ariel Gonzalez
It promised to be the cellular star Samsung but its launch has begun rather crashed.
And is that so only one week of the presentation of the new Apple iPhone, its main rival, Samsung decided to stop sales of its smart last phone, the Galaxy Note 7 recognized as a ground battery issues.
Several users United States and South Korea had reported that batteries had “exploded” while loaded or just after charging .
and the chief the mobile division of Samsung, Koh Dong-jin, confirmed the news on the official company blog.
“to date (September 1), were given 35 cases of complaints everyone , which we are currently investigating with our suppliers to identify potentially affected batteries, “explained the manager.
” the safety of our customers is an absolute priority, “he said.
According to the technology correspondent BBC Zoe Kleinman, this is a “unusual decision for a technology giant” , because “there have been only 35 cases worldwide.
According to Samsung, the phone had been launched in 10 countries from August 19 : United States, Canada, Mexico, Puerto Rico, Australia, New Zealand, Singapore, Taiwan, US and Korea UAE.
and the company had agreements with different suppliers who provided them with batteries, making it difficult to identify defective
lots. One case that more impact in was the user of YouTube Ariel Gonzalez, who posted a video on August 29 showing the housing of its Galaxy Note 7 burned and damaged screen.
Gonzalez said his cell, which had purchased just two weeks, “burned” shortly after disconnecting charger Samsung , and the popular social network Korean Kakao Story is echoed the news.
the Korean company said new devices provide users affected.
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