Expand / The company finalizes the launch of a new service in the coming days with seeking to reinvent the extraction of cash in Spain after the war of ATMs.
To get money from the bank account should go to an ATM, insert the card and enter the password. But that is about to change for some customers. ING finalizes the launch of a service that seeks to reinvent the way to get cash.
The bank will soon launch an application that will allow its customers to withdraw money from an extensive network of shops using only your mobile phone as indicated by various financial sources.
prior to the launch of the new service step bench orange logo has carried out a pilot project with some of its customers, as usually done for check the acceptance and effectiveness of their initiatives.
This bet ING enroll in their search for solutions to overcome the problems faced when he broke the so-called war of cashiers, in which the big banks, they starting with CaixaBank, they warned of its intention to charge commission fees to non-customers who use their machines.
agreements IngDirect which only has 119 propios- ATM solved the problem by sealing agreements with entities claiming the devices for that customers could withdraw money from a total of 44,000 machines spread over the country without paying commissions from certain amounts.
today, customers can get free money from the terminals of Popular and Banca March, as well as Bankia and Bankinter for amounts above 90 euros, and the other entities outside the Community of Madrid for amounts over 200 euros.
However, after resolving the problem, the bank continued to seek alternatives to expand the availability of cash withdrawals by their customers beyond ATM networks of other competing banks who are paid a commission. In this regard, it has already deployed 43 ATMs 100 which provides installed outside offices, shopping and gas stations, so that will have a network of 170 machines by the end of 2016.
CEO of ING Direct, Almudena Román, said last July at the launch of four new applications that the bank designed the services offered to their customers based on their needs and opinions, and that smartphones have become the cornerstone on which pivots all its commercial strategy axis.
today 34% of personal loans and 9% of mortgages are requested via the mobile, specify the directive, which puts It highlighted the increasing importance that is becoming the commercial channel. “Providing services through mobile means being where the customer is,” he said Roman.
The new order after the war ATM CaixaBank opened fire. I wanted to capitalize on the strong investment made to create the largest network of ATMs of Spanish banks, with more than 9,500 self-service terminals spread over the country. Unilaterally it decided to charge two euros to the bank that issued the card non-customers who use their machines, path followed Santander and BBVA.
These three banks, which account for 45% of ATMs installed and dynamited the agreements that were in force so far to prevent the collection of fees for cash withdrawals through 4B networks, Servired and Euro6000, hurting firms with fewer own terminals. At the request of the Bank of Spain, the Ministry of Economy entered the fray to bring order.
With his decree, in force since earlier this year, he settled the war ATMs. It allows machine owners set the commission to charge the issuer of the card, which decides, meanwhile, if the customer impact. The smaller banks plaited a new skein of network sharing agreements and facilitate removal of free money in foreign networks by their clients. there is still no evidence that the new order has raised the fees paid by customers. But it is still early to tell. This is recognized by the CNMC, which continues to assess the situation. In any case, looks likely that banks with fewer tellers themselves have been harmed.
ING allow you to make money with mobile in shopping
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