Seoul.-The Government of South Korea has started its own investigation to find the cause of the ignition of the Samsung Galaxy Note 7, that led the company to suspend sales and to finish the production of the terminals early in the week.
The Testing Laboratory of Korea (KTL, for its acronym in English), a state agency, is working with five devices in the affected asian country provided by Samsung Electronics since Thursday, reported today sources of the industry to the agency Yonhap.
KTL shall not be limited to inspecting the batteries, which the company noted as the source of the ignitions, and use technologies such as X-rays and computed tomography (ct) to find the exact cause of the problem, indicated the sources.
“We have provided the phone numbers to KTL and we will cooperate with your investigation, but we cannot just sit and wait for their results”, said the agency, a spokesperson of Samsung, which has been conducting its own investigation since it was reported dozens of cases of combustion at the beginning of September.
The spokesman said that the company has been “mobilizing all possible resources to find the exact cause of the problem as soon as possible”, and that even deck test terminals collected by the Commission for the Safety of Consumer Products (CPSC, for its acronym in English) of the united States.
The local analysts consider to find the cause of the problem of the Galaxy Note 7 is crucial for the south Korean manufacturer of face-to regain the trust of the consumers prior to making the sale of your new model, the Galaxy S8, the next year.
Samsung began selling the phone on the 19th of August, but in early September announced a withdrawal unprecedented following reports of more than thirty cases of ignitions in some terminals in various countries.
the call to review, which affected some 2.5 million phones, followed in mid-September, the delivery of replacements which, however, continued to suffer overheating of the batteries, which led the company to withdraw the product.
The firm on Wednesday announced a drastic downward revision of its forecast of operating profit between July-September (33.3 percent lower than the data preliminary), and on Friday he put at around 3.5 trillion won (2.800 million euros/ 3.100 million) impact on its operating for the next six months.
Source: EFE
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